Arendi Makine
KVKK ( Personal Data Protection Law )
INFORMATION ABOUT ARENDİ MAKİNE PERSONAL DATA PROTECTION LAW
Arendi Makine takes the highest level of security measures possible to ensure that your personal data is collected, stored and shared in accordance with the law and to protect your privacy.
Our aim; In accordance with Article 10 of the Law on Protection of Personal Data No. 6698 and in line with your satisfaction, it is to inform you in the most transparent way about the ways your personal data is collected, the purposes of processing, the persons with whom it is shared, the legal reasons and your rights.
a)Data Officer
In accordance with the Personal Data Protection Law No. 6698 (“Law No. 6698”), your personal data; It is collected and processed by Arendi Makine (“COMPANY”) as the data controller, within the scope explained below.
b)Purposes for which Personal Data will be Processed
By the COMPANY, from its customers, employees, potential customers, prospective employees, official institution representatives and employees, business partners and suppliers; Identity information, contact information, customer information, customer transaction information, health information, performance information, transaction security information,
Special personal data and personal data (together referred to as “Personal Data”) are collected in the categories of legal transaction and compliance information and marketing sales information.
Your collected personal data;
-To be able to offer the COMPANY products and services to you, to fulfill our obligations towards you, to prepare records and documents, to comply with information storage, reporting, information, tax and other obligations stipulated by local and international legal legislation,
-To offer you special advertisements, campaigns, advantages and benefits for sales and marketing activities aimed at increasing the quality of services and products,
-To communicate with you in order to provide you with the necessary information regarding information technology requirements, systemic structure, the necessity of the IT support services received, and these services and products,
-To carry out traffic measurement, statistical analysis, segmentation/profiling and CRM studies for sales and marketing activities,
-Measuring and increasing customer satisfaction, complaint management, receiving your opinions and suggestions about new services and products, receiving your problem-error notifications, providing you with information about products and services, your complaints and requests,
-Taking your orders, making your payments, providing logistics cooperation with third parties and sending products, recommending products and services that may interest you, online behavioral advertising and marketing, customer portfolio management, measuring and improving service quality, communication, optimization, auditing, risk management and control, promotion, analysis, interest identification, scoring, profiling, marketing, sales, advertising, communication-To be used in comparative product and/or service offers, modeling, existing or new product studies and/or developments, and all kinds of products and services that will be offered to you within the scope of the law and relevant legislation regulating the works written in the COMPANY’s articles of association, which are the subject of your disclosure to the COMPANY,
-To comply with the information storage, reporting and information obligations stipulated by official institutions, to fulfill the requirements of the contracts and to fulfill the legal obligations to which the COMPANY is subject regarding the use of these services,
-In line with the purpose of determining and implementing the COMPANY’s commercial and business strategies; Managing financial operations, communication, market research and social responsibility activities, purchasing operations (request, offer, evaluation, order, budgeting, contract), internal system and application management operations, legal operations carried out by the COMPANY.-It is processed for the purposes of examining, evaluating and responding to requests from official authorities or you.
c)To whom and for what purpose the processed personal data can be transferred
Your collected personal data; limited to and valid for the entirety of the fulfillment of the processing purposes specified in the section above);
-To the COMPANY’s business partners, shareholders, affiliates,
-To persons or organizations permitted by the Tax Procedure Law and Taxes Law, Social Security Institution legislation, Turkish Commercial Code, Capital Markets Law and other relevant legislation,
-To legally authorized public institutions and organizations, administrative authorities and legal authorities,
-Foreign companies and subsidiaries,
-It is transferred to the real or legal persons from whom we receive services and cooperate in product/service comparison, analysis, evaluation, advertising and realization of the above-mentioned purposes, program partner institutions and organizations, institutions with which we have agreements to send the messages we send to our customers, and cargo companies that deliver the orders to you.
d) Method and Legal Reason for Collecting Personal Data
Your Personal Data can be processed both by fully or partially automated means and by non-automatic methods that are part of the data recording system;
By you directly or by persons authorized to act on your behalf; Applications made through contracted websites, store and COMPANY head office personnel, institutions to which we provide/receive support services, real and/or legal persons with whom transactions are made within the scope of any legislation or contract, and direct automatic systems (our website and mobile application, call centers, our social media accounts) orally, in writing or electronically;
Specified in Articles 5 and 6 of the Law;
•Being clearly prescribed by law,
•It is mandatory for our company to fulfill its legal obligation,
•It is directly related to the establishment or performance of the contract and processing is necessary,
•Processing is mandatory for the legitimate interest of our Company, provided that it does not harm your fundamental rights and freedoms,
•It has been made public by you,
•Processing is mandatory for the establishment, exercise or protection of a right,
•Having your explicit consent
It collects data based on legal reasons.
e)Rights of the Personal Data Owner Listed in Article 11 of Law No. 6698
As personal data owners, if you submit your requests regarding your rights using the methods set out below, the COMPANY will finalize the request as soon as possible and within thirty days at the latest, depending on the nature of the request. No fee will be charged for the answer given up to ten pages. A processing fee of 1 Turkish Lira will be charged for each page over ten pages.
If the response to the application is given on a recording medium such as a CD or flash memory, the fee that may be requested by our company will not exceed the cost of the recording medium.
In this context, personal data owners;
•Learning whether personal data is processed or not,
•Requesting information if personal data has been processed,
•Learning the purpose of processing personal data and whether they are used for their intended purpose,
•Knowing the third parties to whom personal data is transferred domestically or abroad,
•Requesting correction of personal data in case of incomplete or incorrect processing and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
•Although it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws,
Requesting the deletion or destruction of personal data in case the reasons are eliminated and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
•Objecting to the emergence of a result against the individual by analyzing the processed data exclusively through automatic systems,
•In case of damage due to illegal processing of personal data, they have the right to demand compensation for the damage.
You can submit your request regarding the exercise of your above-mentioned rights in Turkish and in writing, in accordance with the 1st paragraph of Article 13 of the Law No. 6698 and the Communiqué on the Procedures and Principles of Application to the Data Controller, numbered 30356 and dated 10.03.2018, or via your registered electronic mail (KEP) address, securely. You can send it by using electronic signature, mobile signature or the e-mail address previously notified to the COMPANY and registered in our system. In applications, information will only be given about the applicant and it will not be possible to obtain information about other family members and third parties. COMPANY reserves the right to verify your identity before responding.
In your application;
a) Your name, surname and signature if the application is written,
b)For citizens of the Republic of Türkiye, T.R. your identification number, your nationality if you are a foreigner, your passport number or your identification number, if any,
c) Your residence or workplace address subject to notification,
d) Your notification e-mail address, telephone and fax number, if any,
d) Your request subject,
It is mandatory to have it, and if any, relevant information and documents must be added to the application.
Depending on the nature of your request, information and documents that will allow identification must be provided to us completely and accurately. If the requested information and documents are not provided as required, there may be disruptions in the complete and qualified conduct of the research to be carried out by the COMPANY based on your request. In this case, the COMPANY declares that it reserves its legal rights. Therefore, your application must be sent completely and containing the requested information and documents, depending on the nature of your request.
PRIVACY AND SECURITY POLICY
All information, services and services provided in our store are provided by Arendi Makine ve Mühendislik San. registered at Kazım Karabekir Mahallesi 6906/1 Sokak No:2 Torbalı – İzmir. Tic. Ltd. Ltd. It is owned and operated by our company.
Our company may collect personal data for various purposes. Below, it is stated how and in what way the personal data collected is collected, and how and in what way this data is protected.
By filling out various forms and surveys on our Membership or Store, some personal information about the members (such as name-surname, company information, telephone, address or e-mail addresses) is collected by our Store due to the nature of the business.
Our company may sometimes send campaign information, information about new products, and promotional offers to its customers and members. Our members can make any choice about whether or not to receive such information while becoming a member, and then after logging in, they can change this choice in the account information section or make a notification via the link in the information message they receive.
During the approval process carried out through our store or by e-mail, personal information transmitted electronically to our store by our members will not be disclosed to third parties except for the purposes and scope determined by the “User Agreement” we have made with our members.
Our company records and uses the IP addresses of its members in order to identify system-related problems and to quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses may also be used to generally identify users and gather broad demographic information.
Our company may use the requested information for direct marketing purposes by itself or its collaborators, beyond the purposes and scope specified in the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company or information provided by the user or information regarding transactions made through our Store; It can be used by our company and its collaborators for various statistical evaluations, database creation and market research, without disclosing the identity of our members, outside the purposes and scope determined by the “Membership Agreement”.
Our company strives to keep confidential information strictly private and confidential, to consider this as a confidentiality obligation, and to take all necessary precautions and exercise due care to ensure and maintain confidentiality and to prevent all or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party. promises to show.
CREDIT CARD SAFETY
Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is not stored in any way our system.
When you enter the transaction process, there are two things you need to pay attention to in order to understand that you are on a secure site. One of these is a key or lock icon at the bottom line of your browser. This shows that you are on a secure website and all your information is encrypted and protected. This information is used only depending on the sales transaction process and in accordance with the instructions you give. Information about the credit card used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for inquiry. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, customers who order from our shopping sites for the first time must first confirm the accuracy of their financial and address/phone information in order for their orders to reach the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.
Only you can access and change all the information you provide when becoming a member. If you keep your member login information secure, it is not possible for others to access or change information about you. For this purpose, 128 bit SSL security area is used during membership transactions. This system is an international encryption standard that is impossible to break.
Internet shopping sites that have an information line or customer service and where full address and telephone information are stated are more preferred today. In this way, you can get detailed information about all the issues that come to your mind and get better information about the reliability of the company that provides online shopping service.
Note: We recommend that you pay attention to the company’s full address and phone number on internet shopping sites. If you are going to shop, take note of all the telephone / address information of the store where you purchased the product before making your purchase. Confirm by phone before shopping if you do not trust. All information about our company and its location are stated on all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information that you send to us via credit card mail-order method will be kept by our company in accordance with the principle of confidentiality. This information is kept for 60 days against possible objections to withdrawals from the credit card and is then destroyed. If any amount is deducted from your card other than the fee on the mail-order form approved by you that you will send to us for the price of the products you ordered, you can naturally object to the bank and prevent the payment of this amount, so it does not pose a risk.
THIRD PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other sites within the website. Our company does not bear any responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on our company’s site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement apply only to the use of our Store and do not cover third party websites.
EXCEPTIONAL CIRCUMSTANCES
In the limited cases specified below, our Company may disclose user information to third parties outside the provisions of this “Privacy Policy”. These situations are limited in number;
1. Law, Decree Law, Regulation etc. To comply with the obligations imposed by the legal rules issued by the competent legal authority and in force;
2. In order to fulfill the requirements of the “Membership Agreement” and other agreements concluded by our store with the users and to put them into practice;
3. Requesting information about users for the purpose of conducting a research or investigation duly carried out by the competent administrative and judicial authority;
4. In cases where it is necessary to provide information to protect the rights or security of users.
EMAIL SECURITY
Never include your credit card number or passwords in the e-mails you send to our store’s Customer Services regarding any of your orders. The information contained in e-mails may be viewed by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.
BROWSER COOKIES
Our company can obtain information about users visiting our store and their use of the website by using a technical communication file (Cookie). The technical communication files in question are small text files that a website sends to the user’s browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically produce advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most browsers are initially designed to accept technical communication files, but users can change the settings so that the technical communication file is not received or a warning is given when the technical communication file is sent.
Our company may change the provisions of this “Privacy Policy” at any time by publishing it on the site or sending e-mail to users or publishing it on the site. If the provisions of the Privacy Policy change, it will come into force on the date of publication.
For any questions and suggestions regarding our privacy policy, you can send an email to info@arendimakine.com You can reach our company from the contact information below.
Company Name : Arendi Makine ve Mühendislik San. Tic. Ltd. Şti.
Address: Kazım Karabekir Mah. 6906/1 Sokak No:2 Torbalı – Izmir – Türkiye
Email : info@arendimakine.com
Phone: +90 232 365 55 00